Professional Service Automation (PSA) Software enables IT consultants, auditors, lawyers, and other professionals to complete projects efficiently by quantifying and qualifying basic business processes through accurate metrics in order to streamline operations. It includes time recording, project management & documentation, billing, expense management, reporting, invoicing, and resource & labor utilization. PSA software helps integrate industry-appropriate metrics to ensure timely project delivery and better understanding of operations. These solutions ensure consistent management, planning, and performance measurement for every project throughout its lifecycle.

360Quadrants, the most granular comparison platform, has released a quadrant on Professional Service Automation Software to help businesses make quicker and more informed decisions. The quadrant has Oracle Corporation, FinancialForce PSA, and Microsoft Dynamics 365 sharing space as Visionary Leaders. 360Quadrants are generated post analysis of companies (product portfolios and business strategy). Quadrants will be updated every three months based on market and regional analyses and developments in Professional Service Automation Software. 360Quadrants also lists the 20 best companies in the Professional Service Automation Software space.

Oracle NetSuite Professional Services Automation is easy to implement and simple to maintain. NetSuite’s PSA solution includes project management, resource management, project accounting, timesheet, and expense management & analytics. Its powerful configurability and expanded capabilities help manage user projects, resources, and finances efficiently. Oracle NetSuite is a comprehensively integrated solution that improves resource utilization and streamlines invoicing and billing, real-time visibility, and on-time project delivery. Oracle NetSuite PSA is a cloud-native solution that unites numerous ERP and PDA functionalities in order to meet the business needs of both product and service companies.

FinancialForce PSA is developed on a single, cloud-based platform—Salesforce. This PSA software makes available real-time business data instantly across all departments. FinancialForce PSA provides complete visibility and connects the right resources with the right projects in order to enable more informed decision making. FinancialForce PSA has use cases in resource management, mobility and collaboration, project financials, sales engagement, and forecasting. It controls the entire revenue recognition process and prevents expensive mistakes that can affect financial judgment.

Microsoft Dynamics 365 for Project Service Automation is a cloud-based project management application that helps manage projects from the initial prospect inquiry, to the closed sale, to project kick-off, through to project completion. Dynamics 365 Project Service Automation provides businesses with an in-depth insight into both the customer and the work to help achieve results on-time, within budget, and in line with customer expectations. Dynamics 365 PSA’s intuitive tools help create valuable partnerships with clients and support success at each step of the project. The Project Service Automation app allows users to plan projects, create estimates, and manage work schedules efficiently. Dynamics 365 PSA uses reports and interactive dashboards to monitor key performance indicators for successful projects. The Project Service Automation application monitors and controls costs for project-based work and easily tracks project time and expenses either on mobile or using a web browser.

Professional Service Automation Software Quadrant Highlights

360Quadrants covers 26 companies in the Professional Service Automation Software space and places them in a quadrant based on their quality, reliability, and business outcome. These 26 companies are categorized as Visionary Leaders, Innovators, Dynamic Differentiators, and Emerging Companies.

360Quadrants recognizes Oracle Corporation, FinancialForce PSA, Microsoft Dynamics 365, Mavenlink, and Changepoint PSA as Visionary Leaders; Projector PSA, Kaseya, Project Open Business Solutions SL, DELTEK, Connectwise Manage, ACCELO, and Kimble PSA as Innovators; Workday Inc, Workfront, Upland Software, Atlassian Corporation PLC, and SAP SE as Dynamic Differentiators; and Autotask Corporation, Quickbase Inc, Unanet, Promys, Clarizen, Sherpadesk, Atera, Automation Centre, and Talygen Business Intelligence as Emerging Companies. The 360Quadrants platform provides the most granular Professional Service Automation Software comparisons between vendors.


The methodology used to rank vendors of Professional Service Automation Software involved the use of extensive secondary research to identify key vendors by referring to annual reports, press releases, investor presentations, white papers, and various related directories and databases. 26 key vendors were shortlisted based on their breadth of product offerings, organization size, and several other criteria. The scores and weights for shortlisted vendors against each parameter were finalized after extensive research. After the finalization of ratings, each vendor was placed in the most relevant quadrant based on its score in the product offering and business strategy parameters.

About 360Quadrants

360Quadrants is the largest marketplace looking to disrupt US $3.7 trillion of technology spend and is the only rating platform for vendors in the technology space that combines data from buyers, vendors, experts, and in-house analysts. The platform provides users access to unbiased information that helps them make qualified business decisions. 360Quadrants enables vendors to influence the business decisions of potential clients. Vendors get to win ideal new customers, customize their quadrants, decide key parameters, and position themselves strategically in a niche space, to be consumed by giants and start-ups alike. 360Quadrants aims to simplify and de-risk complex purchase decisions by providing buyers with real-world insights from their peers, industry experts, analysts, and vendors, helping buyers make more informed decisions and find the best-fit solutions faster. Experts get to grow their brand and increase their thought leadership. The platform targets the building of a social network that links industry experts with companies worldwide.

360Quadrants has also launched quadrants in fields like Application Modernization Services, AI Platform, and AI in Manufacturing.